Effective Date: October 14, 2025
Welcome to mumbaihikers.org! This document outlines our commitment to your privacy and details how we collect, use, and protect your personal information when you use our website.
1. Information We Collect
We collect information primarily to process your transactions, manage digital product access, and improve our services.
A. Information You Provide Directly
- Contact Data: Name, email address, phone number (required for purchase or communication).
- Transaction Data: Billing address, payment information (processed securely by third-party payment gateways; we do not store full credit card details).
- Correspondence: Information contained in any communication you send to us (e.g., support emails).
B. Automatically Collected Data (Usage Data)
- Technical Data: IP address, browser type, operating system, device type, and referral source.
- Activity Data: Time, frequency, and pattern of your use of the website, including pages visited, and downloads accessed.
2. How We Use Your Information
We use the collected data for the following purposes:
- Fulfillment: To process payments and electronically deliver digital downloads (via email link).
- Communication: To send transactional emails, confirmations, receipts, and respond to your inquiries.
- Security: To detect and prevent fraudulent transactions and unauthorized access to digital files.
- Improvement: To analyze website usage, troubleshoot technical issues, and improve the content and functionality of our site.
3. Sharing Your Data
We will not sell, rent, or trade your personal data. We only share data with trusted third parties necessary for operation:
- Payment Processors: To securely process transactions (e.g., Razorpay, Stripe).
- Email Service Providers: To send transactional and marketing communications (if you have opted in).
- Analytics Providers: To understand website performance (e.g., Google Analytics).
4. Data Security
We implement reasonable security measures (including SSL encryption) to protect your personal information. However, no electronic transmission over the internet or storage method is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
5. Your Rights
You have the right to request access to your personal data, request correction of inaccurate data, or request deletion of your personal data. To exercise these rights, please contact us using the information below.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Email: [mumbaihiker[at]gmail.com]